Karias Health Launches Faith, an AI Care Companion Built for Real-Time Healthcare Decisions

Karias Health has formally announced Faith, an AI care companion that has launched with their members. Officials with Karias Health describe Faith's functionality as helping patients to understand what happens during medical visits so they can act on it immediately - serving as a single source of information across the care journey, connecting provider instructions, member benefits, and care navigation into one integrated system that helps cut through healthcare fragmentation to enable high-quality, low-cost decisions.

"We are at a crossroads. Employers can't absorb rising healthcare costs, and patients deserve a system that actually works for them,” said Nicole Semeraro, founder and CEO of Karias Health.

Millions of Americans leave medical appointments unsure about their diagnosis, treatment plan, or next steps, and that confusion carries real costs. A landmark JAMA study estimates that 25 percent of U.S. healthcare spending, nearly $935 billion annually, is wasted, much of it driven by breakdowns in care navigation. Meanwhile, nearly 80 percent of Americans don't know what their care will cost before receiving it, leaving patients without the clinical or financial clarity they need to make confident decisions. Faith is designed to close that gap at the moment it occurs: before, during, and immediately after a medical visit, so confusion doesn't lead to missed care, unnecessary spending, or delayed treatment.

Faith works across three core areas of the care journey:

• Listen and summarize: With appropriate consent, Faith joins provider visits, captures what was said, and summarizes the conversation in clear, plain language so members leave with a complete picture of their diagnosis and recommendations.

• Guide the decision: Faith translates the doctor's guidance into clear, actionable tasks, including referrals and care instructions, so members can confidently follow through.

• Navigate better care: Faith is fully integrated into members’ healthcare journey, providing real-time guidance towards high-quality, low-cost providers based on next steps and the member’s benefits coverage.

"We are at a crossroads. Employers can't absorb rising healthcare costs, and patients deserve a system that actually works for them,” said Nicole Semeraro, founder and CEO of Karias Health. “With Faith and Karias combined, we've built a first-of-its-kind guided care intelligence platform that puts the patient at the center, and we're incredibly proud to bring it to market."

The need for support is significant. The U.S. Department of Education estimates that 9 in 10 adults lack the health literacy required to effectively use medical information, and research in the Journal of General Internal Medicine finds that 50 percent of patients do not follow through on specialist referrals due to confusion, cost, or administrative friction.

Because Faith is embedded in the broader Karias Health platform, that integration is what makes it work. Critically, Faith operates in real time, capturing the moment a care decision is being made, not after the fact when intervention is far less effective. When a provider recommends a specialist, Faith doesn't just log the referral — it cross-references the member's insurance plan, surfaces in-network options, and connects them to a live concierge if needed, all through the K-Card's single point of access for provider search, telehealth, pharmacy support, and scheduling. By meeting members at the exact moment of decision, Karias Health aims to reduce avoidable healthcare spending, improve adherence, and help members move through the system with greater clarity and confidence. To learn more about Faith, visit https://www.kariashealth.com/faith-ai.